How do I look up a username or password for athletes?

Athletes:

 There are three options here.

  • Athletes for the Whole Club
  • Athletes for One Team
  • One Athlete

For the whole club:

1- Go to the Athletes tab

2- Look towards the top left of your screen.  You’ll see a down arrow. Click this icon. This will give you a .csv (Excel) file of all the players’ usernames and passwords at the club.

For just one team:

1- Go to the Teams tab.  (Or log in as the team)

2- Search (on the left of the screen) for the correct team (middle of the screen), or just scroll down.

3- Click on the Team’s card in the middle of the screen, which is anywhere within the rectangle containing the Team’s name.

4-  You’ll notice the right side of the screen more details appear about this Team.  Click More Info. This will take you to the Team’s view, which you have the ability to edit.  It defaults to the Athletes tab.

Note: This leads you to “impersonate” the athlete.  Please see the section on “Impersonations” and how to handle getting back to your original view.

5- Look towards the top left of your screen.  You’ll see a down arrow. Click this icon. This will give you a .csv (Excel) file of all the players’ usernames and passwords on this team.

For just one player:

1- Go to the Athletes tab

2- Search for the correct Athlete

3- Click his/her card on the left to view details on the right

4- Click More Info

Note: This leads you to “impersonate” the athlete.  Please see the section on “Impersonations” and how to handle getting back to your original view.

5- Click the maroon-colored spy at the top right (where a photo or gray circle usually appear)

6- Click Account Info

7- You’ll see the player’s username displayed here with a Change Password button.

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