How do I look up a username or password for athletes?

All Athletes In Your Team

1- Click on the Athletes tab at the top

2- Click on the down arrow to download the file of passwords for your team as shown below.

For just one player:

1- Go to the Athletes tab

2- Search for the correct Athlete

3- Click his/her card on the left to view details on the right

4- Click More Info

Note: This leads you to “impersonate” the athlete.  Please see the section on “Impersonations” and how to handle getting back to your original view.

5- Click the maroon-colored spy at the top right (where a photo or gray circle usually appear)

6- Click Account Info

7- You’ll see the player’s username displayed here with a Change Password button.

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